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Two Way SMS – Enabling Replies to SMS

touchSMS gives you the ability to enable Two Way SMS or in other words, get replies from messages sent from touchSMS. Here’s how:

1. Navigate to SMS Send SMS

 

2. Build your recipients list by entering or pasting numbers in the text area provided or selecting from Contacts/Groups.

Tip: See our other articles Send SMS to a mobile number, Send SMS to a Contact, Send SMS to a Group, Copy and Paste Recipient Mobile Numbers

 

3. Your message composition tools appear under Campaign Details on the right of your Send SMS screen.

 

4. Use the From drop-down to select your Sender ID

Allow Replies: Select Shared Number or a Virtual Number. Replies from these messages will be recorded in the Web Inbox and Report. You can elect for a copy of replies to be sent to your email.

Tip: Your reply settings affect the available Sender ID options. Your reply option will be set to ON by default. See our other articles Understanding your Sender ID options

 Inbound SMS  
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