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Getting Started 9

Browse our FAQ's for info on getting started


Sign up for a trial account with touchSMS

I am new to this! Can a human assist me?

I didn’t get an SMS verification code – what should I do?

Why can’t I log into my account?

Can we use our ‘company name’ as a sender ID?

What format do my mobile numbers need to be in?

Does touchSMS support international messaging?

Why can’t SMS recipients respond to messages sent using my ‘company name’ (Alphanumeric sender ID)?

How many characters can I send in an SMS?

Accounts and Billing 7

Browse our FAQ's for info on accounts and billing


How does a touchSMS free trial work?

What pricing & payment options are available?

What are the minimum purchase requirements?

What currency options are available?

Will my credits expire after a certain period?

Will I receive a tax invoice?

How do I delete my account?

Technical 4

Browse our FAQ's for info on technical support


I am new to this! Can a human assist me?

Is there any additional cost for two way communication?

Why are some of my SMS sent or delivered?

Why did my SMS fail?

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