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Getting Started 7

Browse our FAQ's for info on getting started


Sign up for a trial account with touchSMS

I am new to this! Can a human assist me?

I didn’t get an SMS verification code – what should I do?

Why can’t I log into my account?

Can we use our ‘company name’ as a sender ID?

What format do my mobile numbers need to be in?

Does touchSMS support international messaging?

Accounts and Billing 7

Browse our FAQ's for info on accounts and billing


How does a touchSMS free trial work?

What pricing & payment options are available?

What are the minimum purchase requirements?

What currency options are available?

Will my credits expire after a certain period?

Will I receive a tax invoice?

How do I delete my account?

Technical 4

Browse our FAQ's for info on technical support


I am new to this! Can a human assist me?

Is there any additional cost for two way communication?

Why are some of my SMS sent or delivered?

Why did my SMS fail?

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