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Reports – Campaign View

This report gives an overall summary of the number of messages sent and replies received during a specified period.

1. Navigate to Reports.

2. Using the Report Format drop down, select Campaign Report and your Start Date and End Date and click Search.

3. The overall Status of messages sent during your selected period are displayed in percentage graphs at the top as well as Replies.

Tip: To understand each delivery status see article Understanding Delivery Status of an SMS

5. A summary of each campaign sent during your selected date range appears on one line.

Each line is broken down into 7 columns, Date, Time, Campaign Name, Outbound SMS, Inbound SMS, Outbound Message and Summary.

 

Outbound SMS column displays the total number of recipients for the campaign.

Tip: Clicking on the number of Outbound SMS’s for a campaign will open a detailed view of the campaign.

 

Inbound SMS indicates replies received from the campaign.

 

Outbound Message column contains the actual message content for that send.

 

Summary column indicates the delivery status for that send.

Tip: To understand each delivery status see article Understanding Delivery Status of an SMS

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