Sending Email to SMS

touchSMS allows you to send messages through your email client such as outlook and mail instead of having to login to the touchSMS Platform. Before sending Email to SMS ensure it is enabled in your touchSMS account, to confirm this see our article Enabling Email to SMS.

1. Open your email and click New Email.

2. In the To field simply type the recipients mobile number followed by @touchsms.email

eg 0410111111@touchsms.email

3.Would you like replies you your SMS? If so, keep the subject line blank.

Would you like to block replies to your SMS? If so, in the subject field type *YourSenderID*

eg *touchSMS*

Tip: If you elect to block your replies and use an Alphanumeric SenderID keep in mind Alphanumeric Sender ID’s are a minimum of 4 characters and maximum of 11. Sender IDs cannot contain symbols (e.g & . / , #) or spaces and may only contain letters and number.

For more information on Sender ID Options see our article Understanding Sender ID options

4. Type your message in the email body.

Tip: As a default your max character count is 160 including space (160 Characters = 1 SMS = 1 message part). If you exceed the 160 character count the system will cut off your SMS. If you would like to extend this to more than 1 Message Part login to your touchSMS account and go to;
Settings > Profile & Setting
Under Email to SMS Settings, you can change the number of message parts from the Maximum Message Parts drop down.

5. When sending EmailSMS, please ensure that you remove any signatures/graphics/disclaimers from the message body. A quick and easy solution is to add #END# to the end of your message. This will automatically remove any content after this point without the need to manually remove.

6.Once you have finished comping your message click Send.

 Email To SMS  
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