Allowed Sender IDs
With touchSMS you have the ability to set up multiple Sender IDs – Alphanumeric and Verified Number.
Things to consider when adding Sender ID’s;
Alphanumeric Sender ID
- Customers cannot reply to message send using an Alphanumeric Sender ID
- Alphanumeric Sender IDs cannot be used when sending SMS to Canada, New Zealand and USA
Verified Number
- Replies to SMS sent using your Own Number will be received on your handset. You will not be able to see replies in your touchSMS account.
- You will be required to manage opt-outs yourself.
Adding an Alphanumeric Sender ID to your touchSMS account, go to;
1. Settings > Allowed Sender IDs
2. Enter Your Sender ID into the field – keeping in mind Alphanumeric Sender IDs can only be 11 characters long and cannot contain any spaces or symbols.
3. Click Save.
Adding a verified number to your touchSMS account, go to;
1. Settings > Allowed Sender IDs
2. Click on Verify Number tab.
2. Enter Your Number into the field, and click send code.
3. A verification code will be sent to Your Number, once received enter the Verification Code in the next field
3. Click Verify & Save.
Tip: You can delete a Sender ID on your account by clicking on the ellipsis icon (⋮) then Delete.